Frequently Asked Questions
Everything you need to know about our organic beauty solutions.
Are Just Herbs products 100% natural?
Yes, our products are formulated using authentic Ayurvedic herbs and certified organic ingredients. we avoid harsh chemicals, parabens, and SLS to ensure the highest purity for your skin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within domestic regions. International orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 15-day return policy for unopened and unused products. If you receive a damaged item, please contact our support team within 48 hours for a replacement or refund.
Do you test your products on animals?
Absolutely not. Just Herbs is a PETA-certified cruelty-free brand. We do not test our finished products or ingredients on animals at any stage of production.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, Apple Pay, and Google Pay. For specific regions, we also offer Cash on Delivery (COD) options.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.