Returns & Exchanges

At Just Herbs, we strive to ensure every customer is delighted with their Ayurvedic beauty purchase. If you receive a damaged or incorrect product, we offer a hassle-free return and exchange policy within 7 days of delivery.

Return Process

• 1.
  Initiate Request

  Contact our customer support team via email or our helpline within 7 days of receiving your order to log your return or exchange request.

• 2.
  Verification & Approval

  Provide clear images of the product, including the outer packaging and invoice, for our team to verify the condition and approve the return.

• 3.
  Secure Packaging

  Ensure the product is unused, in its original packaging with all seals intact, and safely packed to prevent damage during the return transit.

• 4.
  Pickup & Refund

  Once your return is picked up and passes quality checks at our warehouse, we will process your refund or dispatch your replacement within 5-7 business days.